The Palindromic · Managed Services
Useful AI and CRM do not stop needing attention the day they go live.
Our managed services keep systems useful, governed and improving — scaled to fit, from occasional expert support to enterprise-wide programmes.
Three ways to be supported
Choose ad-hoc support, an ongoing monthly partnership, or enterprise-scale run and support. Each model is designed to keep ownership, governance and scope clear.
Support, optimisation and light enhancements when needed, with no long-term commitment. Best for teams that want expert help on demand.
A monthly partnership covering backlog management, optimisation, documentation, governance reviews and a quarterly value review.
Large-scale run and support co-delivered with global delivery organisations while The Palindromic retains strategy, governance and accountability.
Ongoing Support & Maintenance
Troubleshooting, usage review and practical optimisation of AI agents, automations and CRM workflows.
Prioritised backlog management, light enhancements and documentation within a defined support capacity.
Regular review of ownership, exception paths, testing, human oversight and safe shutdown procedures.
A recurring review that connects usage, feedback, optimisation and support priorities back to realised business value.
Enterprise scale
For major programmes, we can work with partner global delivery organisations to provide scaled run and support capacity. The Palindromic retains strategy, governance and accountability to the client.